Refunds & Returns
Common Return Questions
What items are returnable?
- Within 28 days of receipt of your shipment
- In original condition
- In the original packaging
What items are non-refundable?
- Free gifts or promotional items
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable, unless the original item has been deemed faulty.
- You are responsible for return shipping charges
How do I return?
- email us at firstname.lastname@example.org or call +44 151 556 7568 & quote your order reference number
- Inform us of the issue with your part or if a return is required.
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
Still have questions? Email us at email@example.com with your full name, order number and we will get back to you shortly.