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Refunds & Returns

Are there any charges for return?

  • Original shipping charges are non-refundable, unless we deem the original item as faulty.
  • You are responsible for return shipping charges.


How do I return?

  • If possible please return the items in their original packaging.
  • Items that we deem not to be in a resellable condition cannot be refunded.
  • If you need to return an order, package and send the item(s) to our address shown at the bottom of this page and include your order number in the package. 


How soon will I get my refund?

  • Once your item(s) arrive to us, a refund for the item(s) can then be processed, providing the item(s) are in resellable condition. Please note: Refunds to a credit or debit card may take around 3-5 business days to show on your statement.


Returns Address:

Online Sales Dept.

York & Young Ltd

314-320 Smithdown Road


L15 5AJ